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 - Intuit removes TTax spyware/junkware"In a victory for consumers everywhere, Intuit recently announced that it will drop the product activation that it initiated in its Turbo Tax product this year. The activation was much like the one used in Windows XP, which scans that user's computer for hardware components and ties the software to that computer. This prevents users from installing the software on more than one computer, and/or lending a copy to a friend or neighbor. Intuit initiated the activation to try to squelch illegal copying and borrowing. The activation plan, however, did not go as smoothly as the Windows XP activation. Intuit used a program called SafeCast to enable the product activation. When some users saw the SafeCast program being installed without any notice from Intuit, they assumed that SafeCast was a spyware program. Consumers also had a myriad of installation problems with the activation. Many were outraged. At least one purchaser filed suit against Intuit. Customer backlash to the activation plan is said to be the main reason why Intuit will pull the plug on its product activation scheme in next year's version of TurboTax. This is a victory for consumers everywhere proving that the voice of consumers is heard by large corporations, and that the end-users can make a difference in the way they are treated." Rating:  - Tax software sinks to a new lowIntuit has failed to make the necessary repairs in its Turbo Tax software for the 2003 tax year. This years version will not load into many computers due to major glitches. Tech support is even worse than previous years. There is no way to access tech support by phone and the online vesion is only available 9-5 on weekdays. They obviously don't want to deal with their software problems. Turbo Tax had a good reputation which has been ruined by Intuit and their lack of support. Sorry all you loyal users but it is time to drop out of this failing products support base. Intuit refuses to deal with its continuing string of problems and is only milking the product until it will collapse. Rating: - Terrible Support and SpywareI used to be a diehard TT user never again even if it's free. First the spyware, I did my taxes and reformatted my computer. Second their site is the most user unfriendly site ever. Just make them so mad they won't come back. A negative 5 stars from me. Rating: - Disaster!Unfortunately, there is not a rating choice of ZERO (or even negative) stars, so take my 1-Star rating with a ton of salt. Like so many others, I had a terrible time getting my licensed copy of TT2002 Deluxe activated. I finally succeded, no help from Intuit. Now, nearly a year later, I tried to go back into TT to review my tax situation and do some what-iffing. Turns out I can no longer get to TT2002. It seems something called C-Dilla got messed up and I am expected to divine the entrails and repair what came to me as an already defective product. C-Dilla, it turns out, is Spyware and was quarantined by my anti-spyware product. How was I to know that this piece of spyware was planted in my machine by Intuit. That's the sort of thing you expect of hackers and spammers, not of your financial software company! I was a TT adherent for many years. I even recommended TT to others. I would not now recommend this product to my worst enemy. When you try and get support, their support page is incomprehensible - they rather expect you to be technically expert, a programmer! I am neither. And, I do not relish the challenge of staying at home (where it is installed) so I can talk on the phone with their support? group at $20.00 a pop, just to fix the DEFECTS IN THEIR PRODUCT! Rating: - Turbo Tax - don't spy us!!!I installed Turbo Tax 2002 and only after a long time I realized they also installed a spyware. A shame! Besides that, they created this very weird directory in my machine c_dilla, the activation was full of restrictions, I uninstalled it (for obvious reasons) and when I need to print my tax return again I could not, I received a message from the installer saying: "This Intuit product is no longer available. Please call 1-800 333-2917" (a useless number). I won't use it again!!!
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