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- NETGEAR VPN05L ProSafe VPN Client SoftwareWe purchased a Netgear FVS114 VPN Firewall and VPN Client package (VPN05L) from CDW on 25 Jan 2008. We are told by Netgear Tech Support that the BIOS was changed in the device and it is no longer "stable". The previous BIOS version is no longer available. They are unable to resolve the problem (netgear tech support case: 6614329). I used to consider NETGEAR to be a quality vendor, but their failure to do any testing prior to replacing a firmware version demostrates a total lack of quality control and has lowered them to "also ran" status. We are very disapointed in Netgear's responce and their lack of concern with their products. Perhaps they will get this package working in the future but at this time (6 March 2008) it does not work. Rating: - Not impressedI used to be a big proponent of Netgear. Not anymore. First off, after reading the package on the VPN box, I believed the software client was included, but no. Once I figured that out, I bought the software, which costs more than the router. After a week of hacking, I finally got the software to work, on one out of 4 machines. One machine hard re-boots if you try any kind of network activity once the VPN is connected. I've disabled everything I can think of, it just won't work. It won't work with Vista either, no word from Netgear on a date. All other VPN software has to be un-installed, so forget using one machine to connect to a Netgear, Watchguard, Cisco, etc. vpn. Very frustrating software. Rating: - Works, but can't use the default settingsSoftware is easy to configure and install, but don't assume that the default setting for the client software matches the default settings of your Netgear router. Mine did not. After about 2 hours of installing, and unistalling on the first machine, I finally figured out they were on different playing fields. Once I made that determination, the installation on other machines took less than 10 minutes each.
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