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 - Easy to useThis was an easy product to use but even "smart" people can mess this up lol GO TO H&R BLOCK or something like that especially if you itemize. Rating:  - Overrated & incomplete- You don't "GOT PEOPLE"As a tax professional, I would highly discourage anyone from taking on the challenge of doing their taxes if it involves more than W-2's. Even with some of the most expensive software, information is not properly transferred to the state return, especially in WI where everything is behind, inbetween and many cases, manual adjustments need to be made. If you have children in college or are trying to maximize your deductions through self-employment or retirement contributions, or strategize double itemizing, you need a professional or a long time to read IRS and state Pubs. There is no magic box, but you can find a reasonable tax preparer without all of the fancy overhead such as the ones trying to sell you a guarantee that they did their work properly. Yikes! In the long run it is better to really have PEOPLE than the sea monkeys in a box. Worst part is the IRS/states are so far behind, you won't even know if you messed up until about two years later! Rating: - Software is fine until...The software is fine until you discover that there is NO LAW for income Tax on wages and salaries. The software suddenly becomes moot. Rating: - DO NOT BUY THIS, TRUST ME!Turbo Tax really is not a very good product. You are just better off paying someone to do your taxes or if you have a really simple one, just do it yourself. Also, there are so many places online that are free. The deluxe version is complete BS, it doesn't give you anything extra, you still have to download your files just like with the cheaper versions. The customer service for this company is TERRIBLE. I was charged three times on my debit card for e-filing. It took me three different phones calls, during my work hours, and being on hold for 20-30 minutes to get it straight. (All this while talking to a rude person who barely understands me and I can barely understand him). Plus, the extra $60 they had charged me erroneously caused other transactions to bounce and I was charged insufficient funds charges from my bank. That was another phone call during my lunch to fix something. Rating:  - Pleasant Surprise - Efiling is Free!I've used TurboTax for some time and always wondered about the prices I was paying. As I sat down and calculated the total, though, I realized I had forgotten the value of Efile. With this product, I do pay for efile up front -- but then get my money back with the rebate. It's worth it-not really as expensive as it seems at first evaluation!
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