|
|
 - Excellent SellerThe software arrived in two days in the original packing. Fast response and delivery. 100% satisfied! Rating:  - Adobe Acrobat 7 quits no reasonAfter buying Adobe Acrobat Std 7 and installing it (tediously I might add); I proceeded happily for ~1 year. Then it quit working!!.. After opening a .pdf file it qould simply stop and terminate!!, no amount of searching gave me any clue, reinstalling severtal times gave me no differnt result. My advice.. save your money. Use Adobe 5 until they have fixed all their glitches... Rating:  - Software good, Adobe Activation Process very badThis will be my last Adobe software. Changed to a new laptop and deactivated and activated to my new new laptop. Now every time I start it needs reactivation. I have disabled outgoing internet access in my firewall from programs like Acrobat because Adobe's habit of doing push marketing into their software. But that screws up the reactivation and you cannot use the software. When I tried the phone automated reactivation, it refused the numbers that the program gave me to enter! The customer service will want an e-mail address to send you a patch to "fix" the reactivation problem and they asked me for phone number as well! The choice for Adobe is simple, stop doing your push marketing into your software that I pay money to acquire and I will forgive your problems with reactivation. You cannot have your cake and eat it too inconveniencing legitimate users of your software. Adobe has not learnt from Intuit obviously. Rating: - HORRIBLE CUSTOMER SERVICE!!!!!!!!!!!!!!!!!!!!!I assumed, incorrectly, that Adobe's customer service would be professional and quick. I have called three times in the past two weeks and have had to wait, at a minimum, 23 MINUTES just to speak to someone. When I finally got my product, they sent the Mac verion rather than the PC version I purchased. I called again and waited approximately 30 MINUTES to get customer help. I had originally ordered the PC Standard version and asked to upgrade (and pay difference) for the Professional version -- since I still hadn't received the PC version. Customer service stated that they would ONLY ship me the Standard version to replace the incorrectly shipped Mac Version and then I would have to wait for the Standard verison to arrive at which point I could call again, and ask to exchange for the Professional verion - INSANE!!! Adobe's call center is easily the worst customer service I have dealt with -- and I've dealt with some bad customer service. Rating: - Much better than I expected it to be.I didn't encounter any problems with this product infact it was much easier to use and it allows you to combine and orginaze text files, chart spreadsheets, drawings, PDF documents and more into a single compressed package with advanced security features it also has many tools, overall this product was fantastic and I cannot recommend this highly enough. The interface and toolbars might be annoying but that is just a slight problem since it can be taken down and become more user friendly. The other reviewers who complained about this being slower need to know that this is just the standard edition which I use, there is a better edition which is The Professional Full Product of Adobe Acrobat 7.0 that also includes an upgrade.....
|
