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 - DO NOT DEAL WITH ACE PHOTOVacuums are considered an appliance and are NONRETURNABLE. I don't think Amazon should allow companies with this policy to operate under the Amazon name. I'm not comfortable using Amazon for any major purchase anymore. NO brick and mortar store would do this. Rating:  - Pleased with carpet clean up, but not at all with hard wood floor...This vacuum does an excellent job on carpet in my home. We have two dogs that shed a lot a it did not take much to fill up the bag with our large two story home. It worked great on the carpet! However, the switch to move it to hard wood floors does not work. I had read this in a previous review also. We have a lot of area to cover in hard wood floors and I was looking forward to not having to sweep as much. Very upset that this function is faulty and the switch will not stay put on hard wood floor. The brushes continue to roll not making it possible to clean adequately on hard wood floors. Besides that glitch, the vacuum is excellent and I did not notice a problem with heaviness. I just did not feel like having to re-ship back to manufacturer and go another week without a vacuum so keeping my broken one : ( Rating:  - DisappointingThis vacuum has good suction and comes in a light package with an easily replaceable HEPA filter; it is easy to assemble. However, it arrived pre-broken -- the floor switch, which disengages the rollers -- did not work, and it had a cheap feel overall. Controls were not in sensible places and the extension hoses were difficult to deal with. It took very little time for me to return it to its original container and send it back. I came to the conclusion that vacuums are something you at least look at in person. Rating:  - Great VacuumBought after other reviews and it works great for us. Two dogs, Two kids and lots of use and still going strong. Love it Rating:  - Good vacuum for the priceOverall I am very pleased with this vacuum. The suction is so much better than my old Hoover. I have two little dogs that shed constantly and this vacuum picks up their pet hair with one swipe. It also fluffed up the nap in my carpet so that it looks almost like new. I do wish the Power Paw had a storage location on the vacuum. That is really the only thing negative that I can say. I don't think I could have gotten a better vacuum for the price. It does the job that I expected it to do and it does it very well.
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