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- BEWARE THIS TERRIBLE SOFTWARE!!!Quickbooks "sunsetted" my previous version, forcing me to buy this horriblle, buggy software. It lacks many of the features that I liked from my previous version (2003), runs much slower, uses 10 times as much memory, and is full of bugs. I regularly need to run Windows system restore when all of my company data disappears. Avoid this product at all costs. Time that I used to spend on more important business functions is now spent trying to get this crappy software to work. I have used Quickbooks for 12 years, and 4 editions, but this will be my last Intuit product. I wish I could give it 0 stars! Rating: - sunsetting, money grubbing, softwareI've tried to be a loyal Quickbooks Pro user for 5 years now and at first this company provided a competent accounting product that was decent after you learned its idiosyncracies. But each year you will be forced to update ($$$) or your tax tables will not be accurate, and each year some of the capabilities will be lost and you will have to pay for them to be restored ($$$), each year the program will be more expensive to update($$$). I am not an unreasonable business owner and I don't mind paying for good service, but Intuit has turned into a unethical, money grubbing monster. They sunset and disable your software every time you download an update, forcing updates and buying previously provided services (payroll tax tables, e-mailing invoices, printing 1099 and W2). This is especially true at year end, becuase they know they have you in a tax/year end crunch. Now they are even doing unauthorised billing of new services (last year they started charging quarterly fees for tax tables--this year they charge a mandatoy $300 payroll update as well as a $100 software update for the program itself.) Furthermore they charge your credit card without permission under the ruberic that its the same as the quarterly tax table fee. Honestly, consider some other program! This deceptive practice of software disabling and data blocking, combined with the dubious practice of sunsetting software every year has grown intolerable. I hope they get the class action suit they deserve. Rating: - 2006 more expensive than 2007Why is it that Amazon is charging more money ($595.00)for Quickbooks 2006 than Quickbooks 2007 (169.00)? Rating: - It's Like Having My Own Accounting DepartmentThis is a great product. It easily performs all the functions a small business needs, if it is to be taken seriously in the marketplace. I'm impressed at how seamless it integrates all the accounting functions. Essentially, you never enter information more than once and it always anticipates the most logical next step. My clients are impressed at receiving e-mailed estimates and invoices that are clear, timely and professional. This is a must! Rating: - WHAT A RIP-OFF! TERRIBLE PRODUCT AND NO SUPPORT!I regret having purchased this product. I have not been able to use it for two months, after finally giving up trying to get it to work. I have a very nice laptop running Windows XP Home, and encountered many problems. I tried all of the avenues available to me through QuickBooks, online, via email, and on the telephone. I spent nearly 25 hours overall trying to get the numerous issues taken care of. Here are just a few: The program would not convert my Quicken data; random script errors when you try to access help topics within the product; the phone # provided in the payroll demo is invalid; None of my info was viewable after bank download - it spontaneously failed to download my bank account info, after having successfully downloaded it for about two weeks. I spent 2 & 1/2 hours on the phone trying to resolve just this one issue. Part of the problem lies in the fact that I was unable to speak to a customer service person who's first language was English. Each time I was on the phone, the customer service person seemed to continually ask me to re-describe the problem, then he/she would seem to be typing the info into the computer and waiting....then eventually telling me some solution to try, then eventually telling me they did not know what the problem was. Not helpful in any way, though very polite. I'm sorry to say that this is a terribly designed, convoluted, over-complicated, non-user-friendly item which I would like to toss over a cliff.
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