|
|
 - A Good Program If......you can accept it "as is" with no hope of customer service. When the company was owned and operated in Korea, customer service was great. When I was having a problem they even checked my web pages and told me what the problem was. (It wasn't their editor.) Then they were bought out by an American company. Not only did customer service drop to zero, but the next version was so unstable (at least on my computer) that it couldn't be used. I'll take a wild guess and say that there was pressure to release it prematurely. The latest incarnation is much better, although it still occasionally crashes. Sad to say, some things should stay "off shore." Rating:  - Crashes and no tech-supportI will say, this program did give me what I wanted, but when it came time to actually save what I was working on (what an idea, eh!), the program crashed. Thankfully, the files are still there, but what good are the files when it wont let me save the navigation tree that actually assigns all of the links. Oh yeah, I don't reccommend creating your own images, good luck with that. It only saves them when it feels like it so be ready to recreate the same images over and over. Now you'd say, get in contact with technical support. Well, they don't have an e-mail and the only way to call them is to call Korea. It's been six months since I started working on my website and dealing with all of the crashes. It originally took me 6 hours to get all the pages together, updated, etc. Rating: - No tech support for a product that doesn't work. Namo may have a great product if only I could use it. Their tech support is non-existent. The product is billed as an easy WYSIWYG program ideal for first time web editors. That's me. I'm proficient on basic computer use and have used Netscape's composer successfully in the past, but I don't know HTML and have never used a higher end editing program. The manual looks pretty good at first. It is annoying to read through 4 sentences explaining what a cursor is, but it does suggest that they are starting from the beginning for first time users. The problem is two-fold. First, they skip steps. There is great information on setting up your site tree and great information on laying out pages, but nothing on how to get from your site tree to the screan that will lay out the pages. Lots of omissions like that. Maybe a more experienced editor could figure it out. Secondly, the program doesn't do what it says it will do. Again with the site tree, the Help menu says if you click on one of the pages listed on your site tree, it will open the page. Sounds great, but it doesn't happen. The real problem is tech support - there isn't any. There is a phone number in the manual that is not working. On the web site, the support page has a picture of three smiling people in head-sets - this is a cruel joke. There are no phone numbers unless you count the one for South Korea. They have a forum for questions that are supposed to get answered by their support people. I've been waiting for an answer for 5 days. Nothing. Furthermore they don't even tell you where to look for an answer - will they email it or do you have to go back on the site and check in? I've tried both. I also emailed their sales and PR people since those were the only direct emails available - nothing. Bottom line - I think this could be a great progam if they worked on the kinks, fixed the manual, and had good teck support. As it is, I'm just grateful that the store where I bought it is going to let me exchange the open box. Rating:  - Gives even newbies real flexibilityI had practically no experience in building web pages (had only used a basic web building tool that offered very limited options in placement of text, images, etc.) I won't say I was able to start building right out of the box. I had to spend a number of hours with the manual and program to find out how it worked and what you can do with it. I must say that I am very impressed. I've just scratched the surface of its' features and am quite satisfied. One buggy thing I've noticed on my machine: if I add a "buy now", credit card logo, cart contents button etc. to my page; layout cells containing a background image are shortened. You can adjust the layout cells' size, but say if the image is 750 px wide you now need to add width to the cell (say 780 px) to get it to display the 750 px image. The problem I've found with this is that it now displays differently in different browswers. I've also had difficulty trying to access Namo's forum. While using IE I couldn't post because of corrupt ActiveX; I switched to Fx and now I can't post because ActiveSquare is not properly installed. Conclusion? If I had the time to learn html I would consider going that route, as it probably yields a cleaner, more bug-free page. But I don't have that time, and based on my limited experience I'd say that this web editor allows even "wet-behind-the-ears" newbies to create very professional looking sites. Rating:  - Has it all and then some!This is simply the best HTML editor out there - hands down. I've been building commercial sites for several years now and used Dreamweaver and Frontpage. WebEditor toasts both of them when you compare features. Has a TON of templates, built in Clipart database Script wizards, etc.. Dreamweaver for example, can't do something as simple as make cell widths of a table evenly spaced without jumping through hoops (that is after you modified the cell widths). WebEditor does it with one click. You can add and remove cells with drawing tool!. The bottom line is that it just cuts the building time in half. "WebEditor 6" was buggy and should be avoided, but this new version "WebEditor 2006" is rock solid.
|
