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 - Great buy!I have been a long time Brother user. My last Brother MFC9600 last me almost 7 years without one single problem. When it was time to get an upgrade, I stick with this Brother. The price might be steep compare to other Brother products or similar products but it's well worth it for the features it offers. I am especially impressed with the print speed, duplex printing, duplex faxing and receive, and duplex scanning. I don't believe I can find any other printers that offer the same feature in the similar price range. I think given proper normal care, this printer will last me another 7 years. Highly recommend! Rating: - Great deal for the $$We purchased this for our small office as a replacement for a more expensive unit. It was much easier to use from the scanning features to the speed of copying/ printing. The features in this are much like you would get in a more expensive unit!! Even impressed a hard to please employee!! Rating: - Legal-Size flatbedThe legal-sized flatbed copier/scanner & auto duplexer were the main selling points for me and both work very well. No Problems. Scanner speed is pretty average. The noise the machine makes on warm-up is not bothersome to me; since this noise is much less than what my HP deskjet produces during it's print time. Print time is very fast. Fax quality is very good. I would like to be able to tone down the incoming fax volume though because I always get those junk faxes in the middle of the night and it can be annoying. Otherwise I Love This Machine!!! Rating:  - Mine lasted 15 months before going DEAD. I purchased this model for work and can honestly state that I use it no more than a couple times a week on average. 14 months of use and now I get skewed printing, a problem that technicians have told me is not an easy/cheap fix. So I place a call to Brother to see if I can get some sort of customer "service" and all I get is a cold "NO". We are not dealing with a $100 printer here and the fact that they were so unwilling to even cover the cost of parts makes me regret ever purchasing a Brother product. According to Brother, they cover for the first year after purchase or sixteen months after date of manufacturer. My machine is 18 months out of manufacturing, and 14 months since the date of purchase. Sure its a bit off but you would think that they would be willing to help out considering its a $500 machine. Unfortunately, the company has a long way to go in their customer service department. Basically, I would suggest looking into other similar machines with better manufacturer's warranties...it will save you a lot of trouble and money in the long run. Rating: - We are very happy.This is a user friendly, with a little concentration, true multi-tasker. For 1/3 the size of our previous copier and our previous fax machine put together, we have both. The print quality is truely outstanding and the auto feed function doesn't miss a page. You'll be pleased with this one!
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