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 - outstanding all-in-one laserThis product is exceptional. I have gone through many printers over time and this is by far the best. It is quick to warmup and quick to print. Printed output looks great. There is built-in duplex for all modes, so double-sided operations are quite easy. In fax mode the copies are scanned quickly into memory then sent after a phone connection is made. A key point is also the fact that scanning requires nothing special. I considerd the HP 3055 but it cannot scan via the network; the 3055 requires a USB cable to be connected in addition to the network cable. The Brother does not have that requirement. This printer is highly recommended. Rating:  - dissapointed in Brother's customer serviceI purchased this printer because it received great reviews. I suppose for most people it would be OK, but for me 90% of its jobs were to be printing a specific type of graphic from one particular program. I could not get it to look good-lines were too light. Brother gave me little to no help and said it was a problem with my software (I could print fine to other printers). Thank goodness for Amazon's great customer service-I was able to return this item easily! Rating: - Brother Multi Function Copier Is Good ValueThis is my second MFC from Brother. It is faster than my last one, and prices have down too. I would definitely recommend it for home office use. Rating: - EXCELLENT. Works like a charm. Phone support was super.I had a network problem during set-up. (A phone company router problem; NOT a Brother problem.) Brother Customer Service picked up within three rings, quickly took me to an American English-speaking techie, and patiently walked me through. Warning: Do not do your first "single sided to double sided" copy job during working hours. You will not be able to stop watching! This is a wonderful product! Rating: - GREAT Multi-function printer/scanner/copierI've used one of these in my business and have placed one in a medical clinic where it gets beat to death and it just keeps chugging along. This is a great improvement over their earlier models and extremely cheap to run. I can't say anything better about it. One of our applications is to make copies of checks as they are processed and using the reduction and duplexing mode I can make copies of 40 checks on one piece of paper and they're nicely readable.
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