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 - Stopped working after a year and a half.I've had this product for about a year and a half, and for the most part it has worked well. Two days ago I got the "toner not set" message. Tried reinserting the cartridge multiple times, tried a different cartridge, I even tried shaking the stupid thing like one reviewer suggested. Finally I called Canon and was told it's a sensor problem and I'd just have to send it in to be fixed (of course no warranty any more). I don't personally consider a year and a half to be sufficient time before a product breaks down, planned obsolescence or not. I'm just going back to my HP. Rating:  - Great machine-Works flawlesslyThis is a quality all-in-one canon product. I operate a business out of my home and this canon aio does everything I need and saves me money and time. Highly recommend this aio for your personal office use. Rating: - Cannon scanner does not workThe technical service support need a lot to be desired. I had to change a toner cartridge and it took me three phone calls to get it right. The memory inside the cartridge had to erased out, and this was done by turning the power on and off at least 10 times. I never tried the scanner before until yesterday, and even after few phone calls I am not able to get it working. The technical service people need lot of training. I would not recommend this product to anyone Rating: - Great BuyI was replacing a Brother HL-1440 Laser printer for this one. Idea was to go paperless. This printer has Automatic document feeder for scanning and two side printing to conserve paper. Works Great. Easy to use and set up.Gives the biggest bang for your buck. Rating:  - Good home-office deviceVery good product. Great balance between quality, functionality and the price. It delivers great black-and-white printing and copying and a color scan with very decent quality. It can easily competed with more expensive laser printers. But if you need high-quality scanner, you will be better off with the dedicated device. I am using it for the basic scanning and posting my old photos on the internet. For this task - it is perfect. The scanning software is not very intuitive, but when you get used to it's interface, it does a pretty good job. Overall - I like this machine. It does a very good job while taking a very little space. What else do you need for the home-office ?
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