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 - Ask them what does it not cover ???You pay a hefty amount of $349 for applecare.. but if you accidently spill something on it and your macbook doesn't work anymore..applecare won't do anything for you. You are a busy person and have to carry around your laptop everywhere you go. But if you drop your sleek and slippery macbook by mistake and the screen is damaged, applecare won't care !!! In short any human mistake is unpardonable. You won't be given a second chance. I know that there are some other big stores whose extended warrenty covers these types of damages (spills / hardware damage) though. Rating:  - Just To Clear Things UpReview Updated: It seems that my old review was wrong. Apple care can in fact be purchased at any time within the one year period as I had stated BUT it starts from the point of HARDWARE purchase not from the purchase of the warranty as I had previously thought. From Apple's FAQ: "Can I purchase the AppleCare Protection Plan anytime? You can purchase the AppleCare Protection Plan anytime within the one-year limited warranty period. Your eligibility for coverage under the AppleCare Protection Plan starts from your hardware purchase date. Apple strongly recommends that you purchase the AppleCare Protection Plan when you purchase your Apple product to maximize the additional benefits provided under the plan." Rating: - AppleCare is great, but buying it from Amazon isn't so greatIf you buy AppleCare from Amazon (or anyone other than Apple itself), you cannot register it fully online. The online form won't take the serial number, and tells you that you have to call Apple. When you do, they tell you that they will not process your registration until you fax them a copy of your receipt. They explicitly said to me "if you bought it from Apple, we would not require this". Rating:  - Why should this be neccesary?I bought a 12 in PB G4 about 18 months ago. About two months ago I lost trackpad sensitivity. When I called AppleCare about it, they informed me that I should have bought the extended warranty since "even Mercedes can have problems with them..." So, you spend about $1,200 on a computer and then shell out another $200 to keep it running for two more years??? I have decided to take care of the issue by using a bluetooth mouse but I do notice that the computer gets hot and the trackpad stops working; I shut it down and let it cool off and things are fine again. Seems to be a common problem on the apple forums so I am clearly not the only one. The overheating is also affecting RAM (could not save a document one time and had to save it on to Google documents and re-start); and start-up (computer refused to start up several times one day) -- so it makes me think this is some sort of a heat issue -- faulty temperature sensor? faulty fan?? I do not know but I am not sure I will buy a second Mac to find out either. Rating: - $ 400 support package ???Apple is constantly trying to drum into us the mantra that Apple is better out of the box than Microsoft and other products. I got an Apple MacBook as a gift. It cost about $ 1200. So the idea now is, just to keep it running, I need to go to my local Apple store and buy a "protection" package for $ 400 (which is about 30 % of the product !!). Can you imagine if we had to do that when we buy a car ? And Apple is trying to convince us that it is cutting edge, user-friendly, and much better than Microsoft. I don't buy it. Apple is good at design and marketing. The hardware and software is iffy at best. I left my Macbook today with about 60 % battery. I returned and it had 0 % battery left. Where did that power go ??? The battery issue continues to plague Apple. I will never, ever buy an Apple product. I continue to get them as gifts. I got the MacBook. I don't want to buy the bogus $ 400 "protection package". It is time to say it: the Emperor has no clothes.
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