|
|
 - tax returns prosI have been using their e-file product for years and am never disappointed. Makes tax prep almost painless and so nice to get the job done without the hassles of mailing in data. Rating:  - If you file from a MAC forget TaxCut this year!Well, I guess it had to happen eventually. This product is a total and complete failure on the Mac side. Not only did I have to wait 2 weeks for the state version to become available, but when I tried to file, there appears to be a software glitch and the system won't allow me to efile, it just boots me back to the efile main screen. I called customer service 3 times so far and each and every one of them was absolutely horrible. One even started arguing with me when I had to explain to him how his own product worked! Anybody ever seen the documentary "India Calling"? I will NEVER use one of their products again...ever. Rating:  - Federal fine but state won't efileBought the Federal + State + Efile and everything worked great until I tried to file my state return. I repeatedly received error messages and called Customer Service who couldn't explain the error and would not give me a refund for my state efile charges. Rating: - I can't believe that you'd sell thisIn December 2007 I bought this assuming that it was for the current tax year. When I got it I realized it was for the previous tax season and returned it. Why would this still be for sale on the website, especially at full price. Ridiculous. Rating: - out of datei mistakenly chose a tax-cut product that was out of date-it was listed with the 2007 tax-cut programs. when i returned this item i was charged for freight whic is fine it was my mistake, but i was charged $30.00 re-stocking fee on a $59.95 purchase that was out of date and should not have been offered for sale. this is 2007 tax time-frame not 2006. thoroughly disgusted with AMAZON for this type of response. will endeavor to find another source for purchases!!!
|
