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 - All In OneOne of the easiest programs ever developed. Does the work of a firewall, anti-virus, email spam, internet security and more. Replaced 3 programs and runs real nice in the background. My only complaint is it slows down closing a web window for some reason. Other then that the easiest program to use. Rating:  - Don't do auto renewalI used this product for a year, and had checked the sutomatic renewal. I cancelled the product, because it's really not worth it, and they still billed me. I'm now into week 2 of trying to get my money back, apparently they can't even access their own records, so I need to recreate their database so they can pay me back. A security firm that steals your money, not a good combination. If you do buy this product, and I'm not sure why you would, DON'T sign up for the auto renewal, you won't be able to stop it. Rating: - Amazon Reviews are always accurateI purchased this product first and then read the reviews on Amazon. I decided to continue on with the installation procedure against my better judgement. This is what happened. 1. One day after installation my computer started rebooting unexpectly and displaying a messsage from windows. 2. Next, I couldn't get into any of my programs. 3. Best Buy said that Windows was damaged and I had to reinstall. Good thing I had my files backed up online...Nope. The back up didn't take...although I was given the green light by the program. 4. The tech tried but he only could reinstall the program back onto my computer...Hip hip Hooray...I only lost my children's photos, my lesson plans, and all the info I has stored for my church...but at least I still have the program that wiped out my hard labor. Rating:  - Overall a good programI have used this product for two years now and pretty much have not had any issues. I might of re-installed once or twice but it is an easy program to run. The feature I used the most was the parental control and the optimize drive and performance options. Don't need to be a computer genius to use it like some other programs I have seen. For the features this has, the price was right ($52.00). Another great thing is that you can use it on up to 3 computers. Rating: - Norton's Money Back Guarantee is a LIEI wish I had read these reviews before my purchase, but instead I quickly found out on my own that this software was unusable and needed to return. The package has a 60-day money back guarantee with a website for return information. I followed the instructions precisely and after 2 months of nothingness, I contacted the company. They did everything but give me my money back. They gave me the phone run around, tranferring me to several different representatives, and asking me to wait for several weeks. After the phone round, I got another round of email run-around. To show that they are serious about improving their customer service, they contacted me via email to notify me that they closed my account and request to rate their customer service. I promptly reminded them that my account should not have been closed and nothing has been resolved. They promptly ignored me. I lost $69.99 plus tax.
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