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 - Used 3 timesI was impressed the first 3 times I used this mower. It was very quiet and cut the grass easily. On my fourth attempt the mower would not spool up to speed. I emailed customer service, they shipped out a charger (took about one week).... Still the same problem. Now I get to drive 30 miles (one way)to the factory service center to see if they can fix the problem. Stay away from this mower. Rating: - Dead after 3 monthsWe purchased the unit in May and was dead by the middle of August. We followed the manufacture procedure to keep plugged in during the summer. I think the battery is dead. Rating: - Dangerous Dead Man Switch FailureFirst some history - I used the older CMM1000 mower for almost 10 years and I was very happy with it. I am a strong proponent of electric cordless mowers as they have a small environmental impact compared with gas mowers, so when I read that the CMM1200 had a longer battery life I decided to replace the old mower. Initially I was satisfied with the mower - it allowed me to mow more lawn on one charge than the older model and it cut as well as the older model. However, I was concerned about the dead man switch, which seemed flimsy. Well, after using the mower for five months, the plastic pin on which the dead man switch handle pivots broke - luckily, when it broke the mower shut off. Had the switch jammed open it could have been very dangerous. This failure is a significant safety hazard and I am surprised that the design of the switch was approved by Black and Decker quality control, and that this weakness was not detected and corrected during QC testing. Rating:  - Very HappyI am happy with this mower. It is a little hard to push, but my wife does just fine. I bought it to cut thick zoysia around our pool and zoysia is a very thick grass. If I let it get too high, it is a strain to cut, but for normal fescue and other grasses I do not see a problem. Rating: - Not recommendedI purchased this product one year ago. Since that time it has 1. Refused to take a charge, 2. The cheap plastic "switch lever" broke, and 3. Today it refused to do less than half the lawn it would when new. This means one more trip into Seattle to have the batteries replaced [I hope] under warranty. It is also much heavier than the "corded" model due to the weight of the batteries.
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