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 - NO SUPPORTSo far I've spent hours trying to learn this product, and I finally got the hang of it to do very basic stuff. The biggest issue that I have with this product is that Sony does NOT give any technical support, not unless you buy a technical support package, which consists of $14.95 fee each time you call for help! I called Sony before I purchased the product and asked them if they had a certain feature, the sales rep said yes. She told me to try it out, download a free trial and a Tech Support person would help me with any questions. Because she told me they had the feature I was looking for, I went ahead a purchased the product instead. Well, now I'm finding out that Sony will help those with trial versions, but not those that have already purchased. If you're not familiar with the normal jargon for music software, you'll have a harder time figuring this out. Especially since no one at Sony will walk you through anything. The tutorial is a joke! It doesn't address a lot of issues, so now I have this new product I paid Sony for and they won't even help me figure it out without shelling out more money. Anyone that writes a positive review about Sony's technical support or tutorials is probably a manager at Sony trying to make their product sound better than what it really is. If you already know terminology such as loops, BPM's, Track FX, Soft Synth, snapping, crossfades, compressors, Marker, Region....then you'll breeze through this product. If music software is new to you, buy another product where they'll actually support you after you buy their product. Rating:  - What a DreamI love this product. I am a novice and this product has put a studio at my fingertips. I'm so overwhelmed but everything seems pretty simple with easy to understand help/tutorials. I have already made four quick songs and downloaded them into my mp3 for the gym. Now i need more loops, a keyboard, a microphone, a camera, a video camera and some turntables. So many ideas and so little time. Rating:  - Great giftI bought this for my husband for our 8th year anniversary. He had been using a free trial version of it and really enjoyed it. Amazon had the best price. He really likes it...I think the only thing is that you really have to read the manual or know how to use such type of software in order to take advantage of its potential. I am very happy with this purchase Rating:  - poor sound qualityDon't buy this! The quality of sound you will get on your recordings is quite poor. I used to use a free dowloaded program called Audacity that worked so well. I got this ACID program on my knew computer. I am so unhappy with this product. It's okay for listening to myself from a practice standpoint, but the sound is muffled a little. I'm a classical guitarist. This is awful for my purposes of making CD's for people as gifts. And yes, I know all about settings, advanced settings, sound supression, etc. It's the program. Not me. Rating: - Crashed Computer, Poor Support.This software crashed my computer. The support was rude and they would not accept a return. I am stuck with $70 of useless software and Sony did not care at all. Very poor Customer Support.
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