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 - Could be much better. Needs more batter life and better software.Pros: Small, inexpensive compared to competition Cons: Short battery life, poor software and customer service. "They claim 'up to 5 days battery life.' Expect 2 days at best. I have charged it through 4 cycles already. It is a pain to take it off the dog every 2 days to charge. The good news is that it will page your cell phone telling you when to do it. The T-mobile network it uses does not have great coverage, but it might work where you are. I have spoke to five of their CS people, and none could speak good enough English to communicate easily. My first unit was DOA and they did send another. Their tracking only seems to update about every 30 minutes. It would be nice if it at least stored up samples every 5 minutes and then burst them through the network once per 30 minutes. Also they should send the speed and heading along with the location. There is a 'realtime mode' where it will update about once a minute or faster. Still, it should burst through intermediate positions, speed, and heading. Their service is NOT $10 as they claim. It is only that for the first few months. Expect at least $12.50 per month for service. Still, there are limited competitive options so you might want to get it. I am keeping mine." Rating:  - Does not workI purchased the Zoombak vehicle tracker and it does not work. When I attempted to charge the battery.... nothing. I called Zoombak customer service (very polite, but not very helpful person in India) and was promised a replacement unit. When the replacement unit didn't arrive, I called again and spoke to another very polite man in India. This time they actually sent a replacement unit, but it too doesn't work (the light turned on for a couple minutes while charging, then the light went off and the unit won't power on). The unit was extremely hot after about 2 minutes of charging, then 100% dead. 1 star is too generous. This is really zero stars. It does absolute nothing. Rating: - Zoombak a dissapointmentI purchased the Zoombak to allow people to track me when I'm out riding on my own. I found that the coverage was spotty at best. I was comparing it some software on a cheap boost mobile phone with free tracking software, and the tracking ability of the boost phone was significantly better than the more expensive Zoombak device. The techincal support department was less than knowledgeable of how the devices actually worked, so were ineffective at finding a resolution. I was told I would get a refund on the service. (I guess that I should check and make sure that happened.) I would not recommend this device. Rating:  - Works OK, but needs improvement!This device seems to work fine when using Zoombak's web site to do a location search. The device can not be placed somewhere that heavily shields it from the outside, or it will not get a good cellular and/or GPS signal. The zone feature is the area where it's just not delivering as advertised. Once you've set up a zone, it is supposed to alert you when the device enters or exits the zone. Sometimes it doesn't alert you at all. When it does alert you, the alerts are sent 15 to 20 minutes after the device has entered/exited the zone, instead of sending it within a minute or two. If you enter and exit the zone within that 15 to 20 minute window you don't get an alert at all. This is not how it is portrayed on their little advertisement video. Lastly, good luck on reaching a level 1 tech support staffer who speaks understandable English. This part is extremely frustrating. Why companies who provide tech support to English-speaking countries don't make mastery of the English language a requirement is beyond comprehension. I guess political correctness is more important than a satisfactory customer experience. Rating:  - Tremendous product. Highly recommendedI have been using my Zoombak for about 3 months now. At first, there were a few minor quirks with the online tracking but downtime was only for a few minutes. You can get instant online status of the auto. I especially like the feature to set up zones for tracking. When the car enters or leaves one of these zones, I get an email update. Great product. Now that the daughter is going to college, it will be a wonderful sense of security for us.
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